TermsofService
Last updated: January 2025
1. Agreement to Terms
By accessing or using ATSpro's recruitment CRM platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
ATSpro provides a cloud-based recruitment customer relationship management platform that includes candidate management, job tracking, client management, AI-powered features, and related tools for recruitment agencies.
3. Account Registration
To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4. Subscription and Payment
• Subscriptions are billed monthly or annually in advance
• Prices are per user per month as displayed on our pricing page
• You may add or remove users at any time; billing adjusts accordingly
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days' notice
5. Free Trial
We offer a 14-day free trial with full access to all features. No credit card is required to start. At the end of the trial, you must subscribe to continue using the Service. If you do not subscribe, your account will be suspended but data retained for 30 days.
6. Your Data
You retain all rights to the data you upload to ATSpro ("Your Data"). You grant us a limited licence to use Your Data solely to provide and improve the Service. We do not sell Your Data or use it to train AI models that benefit other customers.
You are responsible for ensuring you have the necessary rights and consents to upload and process candidate data through the Service, including compliance with UK GDPR and other applicable data protection laws.
7. Acceptable Use
You agree not to:
• Use the Service for any unlawful purpose
• Upload malicious code or interfere with the Service
• Attempt to gain unauthorised access to any part of the Service
• Resell or redistribute the Service without authorisation
• Use the Service to send spam or unsolicited communications
8. Service Availability
We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. We will provide reasonable notice of planned maintenance where possible.
9. Limitation of Liability
To the maximum extent permitted by law, ATSpro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
10. Termination
You may cancel your subscription at any time. We may terminate or suspend your account for violation of these Terms. Upon termination, your right to use the Service ceases immediately. You may request data export within 30 days of termination.
11. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
For questions about these Terms, contact us at legal@atspro.co.uk or write to: ATSpro Ltd, 123 Tech Street, London EC2A 4NE, United Kingdom.