PrivacyPolicy

1. Introduction

ATSpro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment CRM platform and related services.

We are registered in England and Wales and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect information in the following ways:

Account Information: Name, email address, company name, phone number, and billing information when you register for an account.

Candidate Data: Information you upload about candidates including CVs, contact details, employment history, and notes. You are the data controller for this information.

Usage Data: Information about how you use our platform, including features accessed, actions taken, and time spent.

Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

• Provide and maintain our services

• Process transactions and send related information

• Send administrative information, updates, and security alerts

• Respond to your comments, questions, and support requests

• Analyse usage patterns to improve our platform

• Comply with legal obligations

4. Data Processing for AI Features

Our AI features process candidate and job data to provide matching, screening, and automation capabilities. This processing occurs on secure servers and we do not use your data to train AI models that benefit other customers. Your data remains yours.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform (hosting, payment processing, email delivery)

• Professional advisers including lawyers, auditors, and insurers

• Law enforcement or regulatory bodies when required by law

6. Data Retention

We retain your account information for as long as your account is active. Upon account closure, we delete your data within 90 days unless retention is required for legal purposes. You can request data export at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing

• Data portability

• Withdraw consent at any time

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, regular security audits, access controls, and employee training. Our data is hosted in UK and EU data centres.

9. Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at privacy@atspro.co.uk or write to us at: ATSpro Ltd, 123 Tech Street, London EC2A 4NE, United Kingdom.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.