1. Introduction

Welcome to ATSpro (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our recruitment CRM platform (the “Service”) and our website located at https://atspro.co.uk.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

• Company Name: ATSpro
• Address: 18 Mark Road, Oxford, OX3 8PA, United Kingdom
• Email: hello@atspro.co.uk
• Jurisdiction: United Kingdom

3. Data We Collect

1. Demo Request Form:

   • Personal Data: Name and email address.
   • Purpose: To respond to your request and schedule a demonstration of our CRM.

2. Account Creation:

   • Personal Data: Company Name, First Name, Last Name, Email, Phone, Company Address, Website, and a password you create.
   • Purpose: To create and manage your CRM account, provide access to our services, and communicate with you regarding your account.

3. Payment Information:

   • When you subscribe to our paid services, you will be redirected to Stripe for payment processing. We do not store or have access to your payment information. Stripe’s own privacy policy governs the use of any payment details you provide.

4. CRM Integrations:

   • Our platform offers integrations with third-party services (e.g., LinkedIn, Microsoft, Zoom, CV Library, Totaljobs, WordPress).
   • Data from Integrations: Depending on the integration, certain data may be exchanged via APIs. This is authorized and controlled by you. You can remove these integrations at any time.

5. Automatically Collected Data (Cookies and Similar Technologies):

   • While not explicitly mentioned, our website may use cookies or similar technologies to enhance user experience, track usage, or remember preferences. If cookies are used, details will be provided in a separate Cookies Policy or section.

4. How We Use Your Data

We process your personal data for the following purposes:

• Account Creation & Management: To set up and maintain your user account and provide our CRM services.
• Communication: To respond to inquiries, send updates, and inform you of any changes to our services.
• Service Improvement: To analyze usage patterns and improve the functionality of our CRM.
• Security & Fraud Prevention: To protect our Service against unauthorized access and misuse.

5. Legal Basis for Processing

We collect and process your personal information only where we have a lawful basis. This includes:

• Consent: Where you have given us consent to process your data (e.g., when requesting a demo).
• Contract: Where processing is necessary for the performance of a contract (e.g., account creation and providing services).
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our Service), provided those interests are not overridden by your rights.

6. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes. We only share data in the following cases:

• Service Providers: We use trusted third-party services (e.g., Stripe for payment processing) to facilitate certain aspects of our Service. These providers have access to personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

7. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with our services. When you delete your account, your personal data is removed from our active databases. We may retain certain information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL Certificate: All data transferred between your browser and our servers is encrypted.
• Login Credentials: Access to your account is secured by your email and password.
• Access Controls: Only authorized personnel have access to user data.

Despite these measures, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the UK GDPR and applicable data protection laws, you have the following rights:

• Access: You can access your personal data by logging into your account or by contacting us.
• Rectification: You can update your information directly in your account settings or by contacting us.
• Erasure: You can delete your account at any time, which will remove your personal data from our active databases.
• Data Portability: You can export your data in CSV format from within your account.
• Restriction or Objection: You have the right to request restriction of or object to certain processing activities.
• Withdraw Consent: If processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at hello@atspro.co.uk.

10. Third-Party Services and Integrations

Our CRM integrates with third-party platforms (e.g., LinkedIn, Microsoft, Zoom, CV Library, Totaljobs, WordPress) via APIs. Please note that these services operate independently of us and have their own privacy policies. We encourage you to review those policies before enabling integrations. You may remove any integration at any time in your account settings.

11. Children’s Data

Our Service is not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe that a child under 16 has provided personal information to us, please contact us so we can delete that data.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

13. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

ATSpro
18 Mark Road, Oxford, OX3 8PA, United Kingdom
hello@atspro.co.uk